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Frequently Asked Questions

Q:  How much is shipping?
A:  Shipping is a flat rate of $8.95 per order.

Q:  Do you ship to Canada?

A:  Unfortunately, due to restrictions on agricultural items, we cannot ship to Canada at this time.

Q:  Where is my shipment?
A:  Due to COVID-19, we are hearing reports that shipments are taking up to two weeks due to hub closures and fewer personell to maintain social distancing regulations.  Please allow 2 weeks to receive your order from the day you receive your shipping confirmation.

Q:  What method of payments do you accept?
A:  Currently, we have selected PayPal as our only online method of payment as it is the most secure form and protects the consumer during the purchasing process.  At this time, we are not accepting individual credit card or debit card payments. 

Q:  Which style of steak seasoning is labeled as "Steak Seasoning" on the bottle?
A:  Montreal Style.

Q:  Which version of pepper is "Restaurant or Cafe Pepper"?
A:  Fine Grind Black Pepper

We can be reached at ShipshewanaSpiceCompany@gmail.com for further inquiries.  Thank you for your interest in our products!